The MultiChoice Group

1H FY21

The six months ended 30 September 2020

1H/2H

First half/second half of the financial year (same applies for quarters [1Q/2Q])

AGM

Annual General Meeting

AI

Artificial Intelligence

ARPU

Average Revenue Per User

AVOD

Advertising Video On Demand

B2B

Business To Business

BBBEE

Broad-Based Black Economic Empowerment

Capex

Capital Expenditure

Companies Act

Companies Act, 71 of 2008 (as amended)

CAGR

Compound Annual Growth Rate

CEO

Chief Executive Officer

CFO

Chief Financial Officer

COPS

Cost Of Providing Services

CSAT

Customer Satisfaction Score

CSI

Corporate Social Investment

CV

Connected Video

CWC

Cricket World Cup

DTH

Direct To Home Television

DTT

Digital Terrestrial Television

EBITDA

Earnings Before Interest, Tax, Depreciation And Amortisation

EESE

Equity Express Securities Exchange

EPL

English Premier League

ESG

Environmental, Social And Governance

FCF

Free Cash Flow

FEC

Forward Exchange Contract

FIRS

Federal Inland Revenue Service

FTA

Free To Air

FWC

FIFA World Cup (soccer)

FX

Foreign exchange

FY21

The Financial Year from 1 April 2020 to 31 March 2021

FY22

The Financial Year from 1 April 2021 to 31 March 2022

GDP

Gross Domestic Product

GDPR

General Data Protection Regulation

GE

General Entertainment (operating segment)

HD

High Definition (SD = Standard Definition)

ICASA

The Independent Communication Authority of South Africa

ICT

Information and Communications Technology

IFRS

International Financial Reporting Standards

IPTV

Internet Protocol Television

IT

Information Technology

I & T

Information And Technology

JSE

Johannesburg Stock Exchange

King IV

King IV Report on Corporate Governance™ for South Africa, 2016

LED

Light-Emitting Diode

M&A

Mergers and acquisitions

MCSA, MultiChoice South Africa

MultiChoice South Africa Holdings Proprietary Limited and its subsidiaries

MCG

MultiChoice Group

MOI

Memorandum Of Incorporation

MTF

The MultiChoice Talent Factory

MutliChoice, The MultiChoice Group

MultiChoice Group Limited and its subsidiaries

Naspers

Naspers Group Limiteds

NCI

Non Controlling Interests

Opex

Operating Expenditure

OTT

Over-The-Top Media Services

PN, Phuthuma Nathi

Phuthuma Nathi Investments (RF) Limited (MultiChoice SA’s broad-based black economic)

PN2

Phuthuma Nathi Investments 2 (RF) Limited (a replica scheme that combined with Phuthuma Nathi on 28 November 2019)

POPIA

Protection of Personal Information Act

PSL

Premier Soccer League in South Africa, renamed DStv Premiership

PVR

Personal Video Recorder

PwC

PricewaterhouseCoopers Inc

PY/CY

Prior year/Current year

RoA

Rest Of Africa

SA

South Africa

SENS

Stock Exchange News Service

SG&A

Selling, General and Administration Expenses

SMS

Short Message Service

SSA

Sub Saharan Africa

STB

Set-Top Box

SVOD

Subscription Video On Demand

TV

Television

UCL

UEFA Champions League

UHD

Ultra High Definition (technically different from but conflated with 4K)

Ultra-HD

Ultra-High Definition (technically different from, but conflated with 4K)

UI and UX

User Interface and User Experience

US

United States

USD

United States Dollar

USSD

Unstructured Supplementary Service Data

VAT

Value Added Tax

VOD

Video On Demand

WFH

Work From Home

YES

Youth Employment Services

YoY

Year-On-Year

YTD

Year To Date

ZAR

South African Rand

Glossary of key terms